Most recent update: 5 August 2003
My Home Page
I am currently in the process of updating my Web pages. The most recent
materials include numerous additions to and corrections in my online materials,
Managing Information and Relationships, developed in
support of the course in business communication, BUS 370. Many of my original pages
have suffered from benign neglectI just havent had the time to go back
and bring them up to date.
More information is available on the following subjects:
- Professional Information:
This section provides a brief overview of my professional history,
including courses taught, publications, and current research interests.
- Personal Information:
This section provides a little personal information for those who are curious.
- Office Hours and Class Schedule: This page provides a
list of my classes, teaching schedule, and office hours.
- Teaching Responsibilities: This section provides an
overview of my recent teaching responsibilities, with links to my current
course materials and to information about teaching and learning.
- BUS 370 Integrated Communication in Business:
These pages currently include most of the topics covered in traditional
business communication texts, including the psychology of
communication (both verbal and nonverbal). short documents (letters and memos),
long documents (reports), and electronic communication.
- The Least You Should Know About Electronic Communication:
This section provides basic information about electronic
communication, with emphasis on electronic mail and electronic conferencing.
- Philosophical Observations: I have moved
most of the material that used to be in this section to Business
Communication: Managing Information and Relationships.
- Objective Reality, Subjective Experience: I have moved this
information to a section of Managing Information and Relationships, entitled
External Reality and Subjective Experience,
- Sales and Customer Service:
I havent worked on Sales and Customer Service in a long time.
Most of my recent material on persuasion is in Managing Information and Relationships.
This section includes some specific applications of effective communication
that individuals can use in personal sales and negotiation situations.
Neurolinguistic Programming: The overview of
neurolinguistic programming provided here is pretty old at this point. More recent material is
available on the SCS Website. This section contains some
history of NLP not available at the SCS Website, and the emphasis here is on communication and strategies for
You may also be interested in visiting www.scs-enterprises.com,
the Web site that introduces Subtle Communication Systems, the communication strategies that I
developed with Reverend Debra Basham to support holistic therapies.
Send me e-mail