My Home Page

I am currently in the process of updating my Web pages. The most recent materials include numerous additions to and corrections in my online materials, Managing Information and Relationships, developed in support of the course in business communication, BUS 370. Many of my original pages have suffered from benign neglect—I just haven’t had the time to go back and bring them up to date.

Contents

More information is available on the following subjects:

• Professional Information: This section provides a brief overview of my professional history, including courses taught, publications, and current research interests.

• Personal Information: This section provides a little personal information for those who are curious.

• Office Hours and Class Schedule: This page provides a list of my classes, teaching schedule, and office hours.

• Teaching Responsibilities: This section provides an overview of my recent teaching responsibilities, with links to my current course materials and to information about teaching and learning.

• BUS 370 Integrated Communication in Business: These pages currently include most of the topics covered in traditional business communication texts, including the psychology of communication (both verbal and nonverbal). short documents (letters and memos), long documents (reports), and electronic communication.

• The Least You Should Know About Electronic Communication: This section provides basic information about electronic communication, with emphasis on electronic mail and electronic conferencing.

• Philosophical Observations: I have moved most of the material that used to be in this section to Business Communication: Managing Information and Relationships.
  • Objective Reality, Subjective Experience: I have moved this information to a section of Managing Information and Relationships, entitled External Reality and Subjective Experience,

  • Sales and Customer Service: I haven’t worked on “Sales and Customer Service” in a long time. Most of my recent material on persuasion is in Managing Information and Relationships. This section includes some specific applications of effective communication that individuals can use in personal sales and negotiation situations.

    

  • Neurolinguistic Programming: The overview of neurolinguistic programming provided here is pretty old at this point. More recent material is available on the SCS Website. This section contains some history of NLP not available at the SCS Website, and the emphasis here is on communication and strategies for learning.

You may also be interested in visiting www.scs-enterprises.com, the Web site that introduces Subtle Communication Systems, the communication strategies that I developed with Reverend Debra Basham to support holistic therapies.

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