Sample 24:   Letter of Reprimand

  Thompson Steel  
Research and Development
1900 Banning Road
Bethlehem, PA 18015
215/555-6164, Ext. 2024 
 
14 October 20xx
     
    Mr. Robert Reitenbach
Production Department

Dear Bob:

     
Review the facts in an unemotional way.   As you know from our discussion Friday, many of your staff have expressed unhappiness with the way you treat them.
     
Let the reader know that the situation is serious and based on documented incidents. Because our many conversations about this subject haven't helped you change your behavior, I'm writing this letter so that you'll know that this is an important problem and deserves your immediate attention. A copy of this letter and a record of our conversations will be placed in your personnel file.
     
In the most serious cases, have an attorney review your letter before you send it. Your long and excellent record with the Company indicates that you have the potential to succeed in management. Since you have become Production Manager, however, the unusual number of complaints from your staff suggests that something serious is wrong. The complaints that bother me the most are the name calling and the public ridicule to which you frequently subject your staff.

For you to be successful as Production Manager, you'll need the cooperation of each employee in your Department. To those employees, you are the Company's spokesperson. Their loyalty to you is an important factor in their motivation to do a good job for the Company.

     
State the expected behavior   To earn their loyalty, you'll need to take the time to listen to them and to take their problems seriously. You'll find that most production problems can be traced to a simple solution when management and staff work together.
     
Offer to help. Specify possible courses of action.   My main concern is to help you solve the problem of your relationship with your staff. It's important to the Company and to your career that we come up with a workable solution quickly. To help you decide on a course of action, I've arranged for you to meet with Dr. Lenny Bruce on Tuesday, 11 November, at 10:00 a.m., and for you to take a week of vacation starting today.

Your appointment with Dr. Bruce will be at company expense, as will any future appointments he feels might be necessary. The enclosed card provides you with his address and phone number.

     
Tell the reader exactly what you expect to have happen next.   When you report back to work a week from today, see me first. I'd like to hear your plans for improving your working relationship with your staff at that time.
     
    Sincerely,


 

Pauline Anderson, VP--Personnel

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