| Sample 7: |   | Direct Claim--Internal Correspondence |
|   | Thompson Steel 
Research and Development
1900 Banning Road Bethlehem, PA 18015 215/555-6164, Ext. 2024  |
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Internal use only |
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| Provide a complete explanation. |   | We really need a full-size station wagon with heavy-duty
suspension because nearly all our travel includes transporting at least
some bulky equipment. The compact sedan described in Voucher 2740
does not have enough cargo space to meet our needs. |
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| Close by asking for what you want. | Please assign the sedan to another department and check
on the station wagon R&D ordered on 12 May. Will you give me
a call between 9:00A and noon next Monday to let me know the status of
our order? I would appreciate it.
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