| Sample 8: |   | Acknowledgment of an Order--Printed Form |
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Mail Order Specialists Since 1974 47 Linwood Avenue, Newton, NJ 07860 1-800-555-1212   ·   http://www.gardeneden.com  
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|   | January 16, 20xx | |
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| The customer's name and address may appear on the invoice and shipping label only. |   |
Ms. Shirley Nord
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|   | Dear Friend: | |
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| Specify the merchandise and method of shipment. |   | You should receive the merchandise listed on
the enclosed invoice in about 10 days. We are sending your order
by parcel post.
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| Express appreciation for the order. |   | Thank you for your order. We're glad to provide the
Mail Shopper Service for you and are glad to count you among our catalog
customers.
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| Resell the product, service, or your business in general. |   | In addition to the convenience of home deliveries,
Mail Shopper gives you an absolute 60-day guarantee on all merchandise
ordered through us. We want you to be fully satisfied with our products
and service.
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| Suggest possible future business. When appropriate, sell a new product or service. |   | Next month, Mail Shopper's summer white sale will offer
you the opportunity to stock up on sheets, pillow cases, and towels.
All linens and towels listed in our winter catalog will be reduced 50 percent
beginning June 1.
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| Suggest a specific and positve course of future action. | To order the special Red
Flag Sale merchandise, use the enclosed form, call our toll-free
number (1-800-555-1212), or try our new interactive web site (http://www.gardeneden.com).
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|   | Sincerely, | |
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|   |   | Gloria Paxon--Catalog Sales |
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