What Is Business Communication?

Last update: 17 November 2003

As the term suggests, business communication includes all communication that occurs in a business context. A knowledge of business communication presupposes an understanding of both business and communication. That's a lot of territory. Although courses in business communication have their roots in the “business English” and “business correspondence” courses common in the late nineteenth and early twentieth centuries, business communication has evolved over the years into a broad discipline providing an overview of all communication that occurs in organizational settings.

As a discipline, business communication draws on linguistics, semantics, rhetoric, psychology, sociology, graphic design, management, marketing, economics, and information technology. For this reason, different authors typically select specific aspects of communication in business on which to focus. The following related areas of study have evolved over time: 

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