Issue 1
Vol 1
March/April 2002

In this Issue

Take me to your Leader

All Work and no Play…

Q & A

Fastpaced starts with FA

Across the MAP

Really? I don't believe it!

More MAP

A Warm Welcome

Soft landing for PeopleSoft

ISIS Ices

Director search update; more Q&A; other bits


Q & A

Q: Why a newsletter?
A: To inform, amuse and offer you a platform for input.

Q: Does Toby have nothing better to do?
A: No.

Q: Can I have a personal ad included in future editions?
A: Yes, if done tastefully and passes mustard with the editor.

Q: If it snows, do I have to come to work?
A: Absolutely not! Same applies if it's rainy, cloudy, windy or sunny!

Take me to your Leader
Toon A. Phish

"All conservatism is based upon the idea that if you leave things alone you leave them as they are. But you do not. If you leave a thing alone you leave it to a torrent of change." G. K. Chesterton*

Interim Director Wolf
As the saying goes, some people are born to greatness, some have it thrust upon them. And then there's Tom.

This newsletter stands as one example of the new openness and opportunity being made available in the Applications group. Ever the visionary, our new, fearless leader hopes this newsletter becomes yours. More on that later. The greater hope is that mis-, cross- and non-communication stays were it belongs, in the past. This is one avenue to accomplish that end. Tom's open-door policy is another. One could argue that policy is driven more by construction (his cube, after all, is like yours, mine and Les Nessman's) but that would be overlooking the character of our new boss. Open door. Open to ideas. Open to suggestions.

So, instead of a "torrent of change," a raging river outside our control, let us help Tom build a truly integrated team that channels change toward common goals, toward a future of individual and team growth that will rebuild the pride of our unit. Let us be the new leaders of OIT.
*
(G. K. Chesterton was a British writer of the late 19th and early 20th century.)


Wow, the interim position sure is aging Tom, but he seems pleased by the newsletter!

All Work and no Play…
Betsy Cann

Okay, Bob may be a dull boy, but let's keep this newsletter from the same fate. This is yours, so use it! There's lots of information here, some useful, some playful, hopefully all of it enjoyable. This is the first go-around, so I expect changes to following newsletters. I'll be asking for your input on that. Or maybe most will decide the first issue should be the only issue. That's okay, too. Sure, I may cry like a banshee for several days, but I bounce back.

Anyhow, read on. Check out the latest on FA. See how to enter to win the annual Foamy Award. Who's on the MAP? Get the lowdown on ISIS. Read the definitive answer on the boxer vs briefs issue. And, for goodness sake, what about Bob?

Fastpaced starts with FA
Munn E. Quik

Fewer mandated changes from the Department of Education translates into a more rapid reinstall of FA software for 2002-03 Aid year, compared to previous years. Yet good news in this business seems to travel with an evil twin.

Always challenges
Bill St. Clair asserts the revisions were kept to a minimum due to upcoming changes with Direct Lending/Pell Common Origination and Disbursement (COD). Numerous daily transmitted files from Direct Lending and Pell servicers are to be replaced by the COD record in XML format. This will be a major challenge for software vendors, which doesn't bode well for an easy transition on this end for the FA team, consisting of Donna and Bill.

"The vendors are being given a one to two week live test window," Bill states. "Only one month ahead of when the change will take affect. No testing will be allowed in the last month before implementation. In addition," he says, "the schools have two choices as to how to implement. The first is the Phase-in approach where they will continue to transmit files as they currently do and let the services translate those record to XML format. The second, which WMU chose, is Full Participation. With this option, we will send our data in the XML format sending only data items that have changed."
Show me the money!

Onward
This broad explanation does little justice to the complexity of this project, and is, in Bill's words, "a very major departure from business as usual." This venture, on top of the many other tasks on their plates, means hectic times ahead for the FA team, but rest assured their string of victories will remain intact.

Across the MAP
The Miscellaneous Applications Group, that is. Don't let this misnomer fool you, their contributions are vital and HUGE.

Library Lesson
Who could have anticipated such a "voyage" back in 1998 when the university libraries went with Voyager as their library management system. Certainly not Roy, but today he finds himself as the primary OIT library support person. The voyage has been long, but mostly enjoyable.

Roy uses SQL and Perl to develop and automate the dozens of reports needed to keep such a large system running smoothly. The libraries hold almost four million combined volumes, excluding subscriptions and microforms. Roy also provides support for KVCC's patron updates, and in his free time developed WinBatch scripts to automate reporting, from data retrieval, to formatting, to shipping to the various printers within the labyrinth of Waldo.

Did I say "free time?" He's also working on the library patron update process, extracts, imports, and continuing software development involving Oracle and ColdFusion. In addition, he has taken software developed at another Voyager site that provides backup functionality and implemented it here, giving the library a backup machine that can be called on those rare occasions when Voyager is not available.

Did you know?

Darrel's dentist declared his uvula in the top 10% he's ever seen. Go, Uvu-man!

Dale plays in the Otsego Jazz Ensemble. Word is they will be playing in a "Battle of the Bands" at the Kalamazoo Radisson Hotel on March 9, 2002.

Apps vacancies consist of Director, MAP team lead, database administrator.

The two quickest goals scored in the NHL were three seconds apart.

The Great Wall of China, which is over 2,500 miles and took more than 1,700 years to build, contains enough stone for an eight-foot wall encircling the globe at the equator.

Our interim boss has accomplished a restructuring of the Applications area, with the movement of LAN Support to Systems & Operations, and Desktop Support shifting to the Customer Success Director.

Tim LaLonde is set to become a "proud papa" again. The LaLonde's are expecting child number two in April. Word is it's a girl. She'll be joining older sister, Lauren. He is taking suggestions on names. Forget Moche. For some reason he turned that down (knowing French would help explain why).

Alexander Graham Bell never telephoned his wife or mother. Both were deaf.

Joe's web sites garner hundreds of hits a day, and have won awards. Recent Supreme Court rulings prevent my divulging the addresses, but ask Joe!

50,000 of the cells in your body will die and be replaced with new cells all while you have been reading this sentence.

What you've been dying to know - 67.5% of men wear briefs instead of boxers.

More than phones: (MAP cont.)
Pinnacle anyone? No, not cards, the Telecommunications software package. Joan is the do-all for this system, from account administrator to work order maintenance. This complex software integrates the Telecom side, with its myriad of subscriber information, billing account data, call rating data and Emergency 911 apparatus, to the Facilities portion, with it's multi-dimensional work orders and inventory. In addition, she develops SQL reports for the Telecommunications staff.

Spiderman or Superman?
He may not look like your average superhero, but our own mild-mannered Bruce has been known to leap web servers in a single bound. His latest feats include producing CGI (Common Gateway Interface) scripts involving projects such as the WMU Foundation Online Giving, the Admissions department web forms, and faculty/staff/student web pages. Between projects, Bruce works with customers on problems relating to web servers, scripts, or the search engine.

He may not be responsible for "super" in superstition (knock on wood), but Bruce puts the "man" in manage. Not only does he administer several web servers, caching/proxy servers, and the search engine server, he manages digital certificates for the OIT servers. He has built new versions of the Apache web server to go on homepages.wmich.edu and the new www.wmich.edu server.

New Faces - Welcome Daoli & Yeqing
A. Quantynce

Daoli Zheng earned a Bachelors of Mechanical Engineering degree from Tianjin University in Tianjin, China, a Computer Science degree from Concordia University in Montreal, and a Masters in Computer Science from WMU. Prior to coming to the United States, she worked as an Engineer in a clock business and a meteorology instrument factory. She worked at SPX Corporation four years as a software engineer, and comes to OIT after 18 months as a programmer for WMU's Human Resources Department. She lives in Portage with her husband, a professor of Mathematics at WMU, and their eleven year old son. She enjoys swimming, Ping-Pong, badminton and "watching my boy's forever shining, smiling face!" Welcome, Daoli.

Yeqing Wang also comes to us from the Human Resources unit. She holds a Bachelor's degree in Education from East China Normal University, a Master's in Education from the University of Washington, and a Bachelor's in Computer Sciences from WMU. She worked as a consultant in Seattle, Washington (developing a tutoring program for the Chinese version of Windows 95), and worked as a systems analyst in St. Joseph, Michigan. Three years ago she accepted a position as an applications programmer for WMU's Human Resources Information Systems. She enjoys playing table tennis and planting vegetables. Welcome, Yeqing.

Soft Landing for PS
Yugote E. Mail

Daoli and Yeqing are much needed additions to the PeopleSoft team, joining Chris, Sandra, Craig, Joe and Tom, as the crew moves to "upgrade" mode.

Sandra pilots the Human Resources portion, and the big item on their radar is the 8.3 upgrade. This version is significantly different from previous releases, and will take some fine flying, but with Sandra at the controls, this flight promises to be smooth. Current version, PeopleSoft 7.5, is a windows based application, but for the upgrade PeopleSoft rewrote the entire application to be web based. PeopleSoft programmers are currently heading to technical training, compliments of the Administrative Department. Good luck and happy landing!

For PeopleSoft Financials (FS) implementation of a February 18 "Go Live" of new Accounts Receivable and Billings modules, in addition to new Grants functionality, was another success for the team. A/R actually went live three weeks ahead of schedule! Deloitte consultants will remain on campus for one month of post conversion cleanup. Afterward, look for our own "Basement" Joe to be returning to the 3rd floor of the Computing Center. Joe spent the last two and a half years in the bowels of the ad building. The light may be too strong for his eyes and pale skin, so we're looking for a donation of sunglasses and sunscreen. Oh, and Tim, you'll have to put the cubicle wall back up and give up your super-sized space.

Next on the horizon for FS is the Asset Management Module, Service Pack 2 Upgrade, and phasing out the Reporting Server for use on the HR upgrade.

Oh where, oh where have you gone?
Upcoming Annual Leave

Bill
He's looking for a long weekend in Mid-March

Chris, Tom & Yeqing
April 1-5, I assume they are going separate ways. This would be too much togetherness.

Joan
March 4-7, Pinnacle Conference, Niagra Falls, Canada

Tim
April 22-26, if the newest addition cooperates. Will he do laundry?

Roy
April 22-26, VUGM (Voyager User Group Meeting) where he'll receive training and give a technical presentation

Toby
April 15-19, anniversary trip to Vegas
April 25, 26 - long weekend in Plover, Wisconsin (on the edge of Nowheresville)

ISIS Ices
Pop Sycle

Did you know ISIS is distributed to a hundred WMU departments and is used by over 1,100 employees? As you can imagine, this team of Teri, Bob, Darrel and Tim keeps that ol' zamboni moving.

Recent successes include:
* Bill payment by phone - provides students ability to dial-in to query account and pay via credit card
* Billing Schedule Statement - combined schedule bill and monthly A/R statement into one document
* Direct deposit of refunds - allows refunds via electronic funds transfer into checking/savings accounts
* Address updates - ability to send new addresses via the web
* Academic Management Information System - provide planners with data and tools for analysis/decision-making
* Grades - students view grades via web
* Schedule of classes - searches course offerings and builds a personal schedule
* Web Bill Payment & Account Information System - real-time account query & credit card payment application
* Web Registration - allows students to register for classes via the web

Director search update
Posting is almost ready, and the next phase is in high gear. A team consisting of Bruce, Teri, Donna, Dale, and Tom are putting together the list of interview questions and evaluation criteria. Anything to share? Let them know.

The FOAMY!
What's a "foamy"? At Bob's old high school, that's what they called a swirley. Did they live in the sticks, or what? Anyhow, Bob, this foamy is a bit more fun than the many you received in the old days. This "Foamy" has to do with March Madness. I could say more, but the official "Foamy" web site says it so much better. Check it out: http://www.geocities.com/tom.wolf/foamy.htm

DBA's?
Look all you want, there's nothing here on the DBA doings. Research revealed what we long suspected - they don't do much! Actually, they do SO much it couldn't fit. Look for it all in the coming April issue.

More Q & A

Q: What about Bob?
A: Who knows?

Q: I really enjoyed the "Fish" presentation (and yummy popcorn!) and want to help make work fun. What can I do?
A: Buy me a pizza.

Q: No, be serious, okay?
A: Buy me a car.

Q: Anything less expensive?
A: Pick on Bob.

Q: Where does a general keep his armies?
A: Up his sleevies.

Q: Is it true no piece of square dry paper can be folded more than 7 times in half!?
A: Not technically. Try a hammer.

Q: I understand the first product to have a bar code was Wrigley's gum. Can this be true?
A: If you say so.

Q: What is the name of Dale's band?
A: Otsego Jazz Ensemble.

Q: I'm head over heels in love, but she doesn't know I exist. What can I do?
A: Buy me a car.

Q: What is the meaning of life?
A: Look at the bottom of your chair.

Q: How many people fell for that?
A: Just you.

Q: Is it true about Bob?
A: What about Bob?