Issue 1
Vol 3
July/August 2002

In this Issue

What secret mission?

Mission WMU!

Oops - wrong number

Summer Tunes

Spotlight on…

You, too, can program!

Noteworthy

A glimpse at Toby's performance evaluation

Letter-to-editor
Plus shocking revelation!

"Your mission, Jim, if you decide to accept…"
Agent Ninety Nine

Well, this is your mission, like it or not. But what's not to like. If you ever sit in your cubicle and wonder how your work fits into the OIT grand design, just remember our mission statement:
"The Mission of Applications is to, in partnership with other WMU organizational units, provide high-quality, timely, and reliable information systems and services which support the strategic and operational goals of Western Michigan University."

Goal tending:
Still a bit murky? See if our stated goals help:
* To ensure the success and satisfaction of our clients through an understanding of their environments and critical success factors.
* To ensure the success of Applications staff.
* To continually explore new options in technology, methodology, and business practices and select and implement those which best serve the information needs of our clients.
* To effectively communicate and collaboratively work both within the Office of Information Technology and the Western Michigan University community.
* To ensure the success of our clients through constant improvement in the quality of systems, services, and solutions provided to our clients.

Bob, that's "ensure," a verb transitive that means to make sure, certain or safe. It does not mean buy Ensure Tech stock. Unless you really want to.

".. boldly go where no one has gone before!"

Sure, you ask, now that I know the Applications mission and goals, how does that fit with the university's plan? Okay, remember, you asked.

"Western Michigan University is a student-centered research university, building intellectual inquiry, investigation, and discovery into all undergraduate, graduate, and professional programs. The University provides leadership in teaching, research, learning, and public service. Nationally recognized and internationally engaged, the University:
* Forges a responsive and ethical academic community
* Develops foundations for achievement in pluralistic societies
* Incorporates participation from diverse individuals in decision-making
* Contributes to technological and economic development
* Engenders an awareness and appreciation of the arts"

Yep, and that is just the mission statement. Here are WMU's goals:
"Western Michigan University's mission is characterized by its pursuit of the following institutional goals:
* To foster a safe, civil, and healthy University community
* To provide access to academic programs at reasonable cost and in multiple settings
* To strengthen interdisciplinary collaboration and international programs
* To increase diversity within the student body, faculty, and staff through institutional practices and programs
* To recognize excellence in the teaching, research, learning, creative work, scholarship, and service contributions of students, faculty, and staff
* To conduct ongoing assessment activities and engage in continuous improvement initiatives within the University
* To establish lifelong relationships between alumni and the University
* To advance responsible environmental stewardship
* To support community and regional partnerships that elevate civic, cultural, social, and economic life"

Whew! You're contributing to all these goals, right? Oh, and Bob, that first goal - it is "to foster" not "have a Fosters."

"The number dialed is no longer in service."
Opp R. Ater

Oops. Did I dial that number wrong? You just forgot about the new area code that will be introduced July 13. The new code, 269, will affect a large portion of southwest Michigan, including Kalamazoo, surrounding areas, and all of WMU's main campus. Mandatory use of the new area code is slated for February 15, 2003.

One ringey-dingey
Fortunately, Ameritech had customers like me in mind when they set up the "optional dialing period." Callers of the new area code will have seven months to get the hang of dialing 269 instead of 616. During this period, customers will have the choice of using the 269 area code, or may continue dialing 616. Emergency dialing of 9-1-1 remains the same. Don't forget changes to your stationary, business cards, virtual card, checks, and any documents that use a phone number. Also, modify equipment that stores or analyzes telephone numbers with the new area code, including fax machines, computers and answering machines. Contact Telecommunications (616) 387-5161- Option 2. Or should that be 269?

Summer Tunes
Carrie A. Toon

We used to whistle while we worked, until, through attrition, the tone-deaf amongst us became a distinct minority. Just because we're quiet now doesn't mean little is being done.

Climbing the charts
The ISIS band continues to belt out the hits. You thought sending one child through college was heck, Darrell is helping put over 4,200 kids through WMU. How much does that guy get paid? Not enough, but he smiles as he provides program and report support for Orientation. Need placement test results for all those teenagers? No problem, Darrell's on the job, singing his heart out. Which reminds me - Darrell, your neighbors asked: please stop singing!

Tim's been no slacker, either, contrary to what his wife says. Starting with the Spring term grades, professors have the option to submit those A's, B's and C's via the web. That is truly a big step in customer service. New and improved method: prof fills out online grade form, hits "submit" button, and Tim's magic does verification and updates right into ISIS. Old way: paper forms mailed to prof, filled in with #2 pencil, mailed back to Registration, sent over to Testing Services for opscan read, file uploaded by Production Control for input to update job. Tim=simple. That really says it all.

I know, you've been dying to ask - what about Bob? Well, we shipped him off to Virginia, but he found his way home. But while there, he attended the Student and Exchange Visitor Information System (SEVIS) Technical Conference. This program is in anticipation of tracking information on certain student visas. This new program falls under the Student and Exchange Visitor Program (SEVP), a joint venture between the INS, Department of State, and the Department of Education. Here is a bit of info from the INS web site:

".. (SEVIS), which provides tracking, monitoring, and access to accurate and current information on non-immigrant students (F and M visa) and exchange visitors (J visa). SEVIS enables schools and program sponsors to transmit electronic information and event notifications via the Internet to the INS and the Department of State throughout a student or exchange visitor’s stay... In an age where information is key, SEVIS is a source of timely and accurate information for educational institutions and government agencies which are tasked with assisting and overseeing the many international visitors who have chosen to pursue an education in this country."

Steep incline or Up-grade
Training continues apace for the PS team, as they prep for the big summer upgrade. Sandra's on lead vocals, with a great backup group. Look for their hit to top the charts in July.

Spotlight on…

Donna was born in Toledo, Ohio, made famous by M*A*S*H's Klinger. She attended the University of Toledo (mascot: Rocket - there must be a story behind that!), but did go to school at the University of Arizona her junior year. She was adopted when just a baby, and was so cute her parents decided one was enough (that was the reason, right Donna?). She married in 1982, the same year her career as a programmer began. She and her husband, Bob, moved almost as many times as Liz Taylor got married. They went where Bob's career required; Dayton OH, Findlay OH, Charleston SC, Atlanta GA, and Detroit. She says it was "an experience I wouldn't trade for the world. I have learned a lot about the various cultures around our great country." She discovered "that we're all basically the same, with the same daily struggles and same dreams for our families."

The Millers currently reside in Battle Creek, where they hope to stay until retirement. After that, they plan to migrate back to the Carolinas, one of Donna's favorite places. She adds that while people are all similar, she is terribly amused by the differences in terminology. She challenges you to ask her what a "hose pipe" means. My guess is that our Bob is a hose pipe.

Amanda was born while they were in Charleston and Donna's life has been "consumed" in her daughter's ever since. Mom's main roles these days involve taxi driver, homework captain, and prop holder for dance competitions and horse shows. Mom has good reason to brag. Amanda is the reigning Miss Achievement USA, Michigan's Miss American Rose, and has acquired more trophies than most award stores!

In her precious little spare time, Donna sews costumes for Amanda's dance team, quilts lap pads for local nursing homes and blankets for the homeless shelter, and tries desperately to work in the yard. An animal lover by nature, she has two pedigree dogs (which used to go on the show circuit), two cats, and a fish. Amanda's working on getting a horse, and though Mom hasn't caved in yet, I'm buying stock in the hay market.

Get with the Program: Tips & info from apps folks, showing a little knowledge can be dangerous!

To perform a table lookup in Perl, you're better off using hashes instead of arrays. With an array, you need to keep track of the index as you initially build the array, and whenever you access it. With a hash you just build it; then check for the existence of your lookup element and/or retrieve it. The lookup element is your index. Only one or two lines of code are involved and it's at least as readable as the other way.

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(Compliments of fluffycat.com)
        SQL Subselect Example #1
                 Q: What Harrison Ford movies were made in 1984?
                     Select Film_Title
                       From Thespian_Film_Table
                       Where Thespian_Last_Name  = "Ford"
                         and Thespian_First_Name = "Harrison"
                         and Film_Title in
                             (Select Film_Title
                                From Film_Table
                                Where Film_Year equals "1984");
A: Indiana Jones and the Temple of Doom Note: The first select gets all Harrison Ford movies. The second select gets all movies made in 1984, and combined the selects get H. Ford movies made in 1984.
SQL Subselect Example #2: Q: What Harrison Ford movies were not made in 1984? Select Film_Title From Thespian_Film_Table Where Thespian_Last_Name = "Ford" and Thespian_First_Name = "Harrison" and Film_Title not in (Select Film_Title From Film_Table Where Film_Year equals "1984");
A: Air Force One American Graffiti Apocalypse Now Blade Runner Clear and Present Danger Empire Strikes Back, The Frantic Frisco Kid, The Fugitive, The Hanover Street Heroes Mosquito Coast, The Patriot Games; Presumed Innocent Raiders of the Lost Ark Regarding Henry Return of the Jedi Six Days, Seven Nights Star Wars Working Girl Indiana Jones and the Last Crusade

***************************************************************

      RE-Boot Tip that works for both MACs and PC's:
              1) Turn off MAC or PC.
              2) Verify boot is steel-toed. Redwing makes best of these.
              3) Put MAC or PC in location where nothing else is sure to get damaged.
              4) Boot the sucker as many times as you want.
Noteworthy:

The Red Wings again own the Stanley Cup, so my apologies to the fans. They were the best team, with the largest goalie stick and biggest pile of steroids to keep old geezers skating through the arthritic pain. Good year, good team; Go Wings! But Bob, the Tigers?!?

For those that thought Roy was quiet and reserved, he presented at this year's Voyager Annual User Group meeting. His paper was entitled "Another Way to Attack the BLOB: Server Side Access via PL/SQL and Perl." At last year's meeting, Roy presented: "Cross-platform Batch Reports." Way to go!

Joe! Joe! He's our man! Yet another well deserved American Football Association (AFA) President's Goldball Award for my hero! The AFA is a non-profit corporation dedicated to the advancement and promotion of grass roots Senior Amateur (semi-pro) football, and has the largest collection of semi-pro football teams and leagues in the United States. Joe traveled to Canton for the 22nd Annual AFA Hall of Fame Dinner to receive his award! For more on the AFA, go to http://members.aol.com/amerfoot/afa.htm

Toby gets bad PR (Performance Review)

You call this defense??

Dear Mr. Editor,

I must object to the recent Happenings article where you blatantly lied about me, by telling everyone I had a criminal record. The May 7, 1937 photo in that article was not me (article below). If it were I would be 102 years old. I must admit it resembles me very well, but I must reiterate that it wasn’t me, you didn’t see me do it, and you can’t prove anything.

You’ve obviously got the wrong person. I will accept an apology, and will settle out of court for $1.00. I will not stand for any unnecessary slander.

Sincerely, Bob

(Editor's note: A settlement was reached for an undisclosed sum well below that asked by the plaintiff, but a penny above zero. This paper stands behind the original report. Proof is in the pudding. Compare to the picture below to the one at: http://www.wmich.edu/oit/applications/staff/rharper.html