Toby Boyle
1205 Woodview Dr.
Portage MI 49024
269.324.2468

hunanprov@aol.com

EDUCATION:

MFA, 1998, English - Creative Writing, Western Michigan University.
BA, 1984, Public Administration, Western Michigan University.

OCCUPATIONAL BACKGROUND:

June 2000- present: Systems Programmer, Western Michigan University.
Technical project lead on implementation and support of Sungard/SCT Banner Workflow.

Technical project lead on implementation and support of Sungard/SCT Banner Xtender electronic imaging.

Report design, creation, support for Human Resource/Payroll PeopleSoft system and Sungard/SCT Banner Student system.
Project management/support/maintenance for ImageNow electronic image capture/retrieval.

April 1997- May 2000: Systems Analyst, WMU.
Emphasis on electronic image capture and retrieval, print functions and support.
Install and support of ImageNow electronic imaging server and clients in the Financial Aid, Admissions, Human Resources and Registration Offices.
Advance Function Print form design, inventory and support for IBM mainframe report functions.
Unix-based documentation support for web access to forms inventory and project tracking.
CheckGard print support for Bottomline Technology payroll process.
ColdFusion training and support for interactive web pages project for university libraries.
Java-based support for installation and maintenance of library SiteSearch project.
Microsoft Access 97 support for library reports and queries.

1988- April, 1997: Manager of Computer Room Operations, WMU.
IBM 9672 mainframe, MVS OS390.
Supervision of six computer operators, on call support 24 hours/7 days; supervision of administrative helpdesk; set up/implementation of planning, training and documentation projects; payroll and supplies budgets in excess of one million annually; weekly status reports; reviews and evaluations; forms inventory; job testing and conversion; and trouble shooting.

1986-1987: Operations Supervisor, Systems and Computer Technology.
Supervision of computer operations, production control, and data entry personnel; implement training procedures; system status reports; hiring staff, reviews and evaluations.

1984-1986: Shift Supervisor, SCT.
Duties entail overseeing first shift personnel; tracking input/output; set up of jobs and job schedules; weekly status reports; troubleshooting.

1983-1984: Lead computer operator, SCT.
Duties include job set up and processing; knowledge of job control language; tracking system input/output; troubleshooting JCL and hardware problems.

ACHIEVEMENTS:

• Fall 2006: adjunct faculty, Davenport University, teaching ENGL109, Composition.
• Chair of Employee Memorial Committee for 9/11 5-year Memorial Service.
• Serve as an advisor for the service fraternity, Alpha Phi Omega (APO)
• 2006: Jumper one of seven 1-acts chosen for ninth annual Paw Paw Village Player’s One-Acts Festival.
• Winter 2006: adjunct faculty, Davenport University, teaching INDT100, Career and Education Seminar.
• 2005: Spring publication of book Mud Between My Toes, a collection of humorous, non-fiction stories.
• 2005: One-act play Jumper was a top 10 finalist in Theatre Oxford's 10 Minute Play Contest.
• 2004: Grand prize winner of seventh annual Paw Paw Village Player’s One-Acts Festival.
• 2004: Essay Poetic Justice? posted on the-swamp.net, a literary e-zine.
• Winter 2004: Instructor, WMU, teaching English 105, Thought and Writing.
• Fall 2003: Instructor, WMU, teaching English 105, Thought and Writing.
• Winter 2003: adjunct faculty, Davenport University, teaching COM121 College Writing I.
• Fall 2002: Instructor, WMU, teaching English 105, Thought and Writing.
• Chair of Employee Memorial Committee for 9/11 Memorial.
• Past president of the Administrative Professional Association of WMU (2001-2002 and 1993-1995).
• Fall 2001: Instructor, WMU, teaching English 105, Thought and Writing.
• Winter 2001: adjunct faculty, Davenport University, teaching COM122, College Writing II.
• Fall 2000: adjunct faculty, Davenport University, teaching COM318, Writing/Literature.
• 7 years as an instructor for University 101 freshmen seminar.
• One of five 1-act plays selected/produced for third annual Paw Paw Village Player’s One-Acts Festival.
• 1999 Community Literary Awards honorable mention, adult poetry. Sponsored by the Kalamazoo Gazette and Barnes & Noble bookstores.
• Served as member/secretary, St. Joseph's Church Service Commission 1998-99.
• 1997 Community Literary Awards first place, adult fiction. Sponsored by the Kalamazoo Gazette and John Rollins bookstores.
• 1994 first place in drama, yearly WMU English Department writing contest.
• Published in local literary magazines Penny Dreadful; Writer's Bloc.
• Safe on Campus member, program through which primarily heterosexual students, staff, and faculty at WMU actively show support of lesbian, bisexual, and gay students.
• Past service on WMU committees: Alternative Dispute Resolution feasibility group; team leader for one of 10 pilot Total Quality Management Process Improvement Teams; University Computing Services data centers merge; 1993 Committee to advise the President on Tuition and Fees.
• Training: Total Quality Management - in depth training as team leader; Java training for SiteSearch project through Online Computer Learning Center (OCLC); Sun Microsystems cbt JavaTutor; JavaScript; SQL; MS Access
• Seminars: Total Quality Management, year-long series as both pilot area and team leader; Interactive Management Training program; Performance Reviews/Appraisals; The Leadership Challenge; Supervisory Management; Valuing Diversity; Time Management; Handling Customers.
• Past member of Kalamazoo Jaycees; served as president (1989-90).
• Past board member and secretary of Dial-A-Tram, a non-profit transportation advisory group for the disabled and senior citizens.
• Past member of American Cancer Society's Public Information Committee.
• 5 year volunteer for Kid's Connection program, Department of Social Services.
• Past member of WMU Student Judiciary Selection committee and Student Senate.