Summer II 2011 Schedule (topics, assignments and due dates subject to change) |
|
|

|
|
Thursday 6/30 |
Lecture / Discussion Topic |
|
|
|
No Class |
Class will not meet
|
|
Session 1 |
|

|
|
Tue 7/5
Wed 7/6
|
Lecture / Discussion Topic |
|
|
|
Welcome/Syllabus
Aspects of Business Communication
Establishing a Framework for Business Communication
Focusing on Interpersonal and Group Communication |
Related Lehman/DuFrene Chapters:
- Establishing a Framework for Business Communication
(Part 1: Chapter 1)
- Focusing on Interpersonal and Group Communication
(Part 1: Chapter 2)
Handouts & Links:
|
|

|
Assignments:
Blog topic:
- "Describe what you hope/expect to gain from BUS 3700"
|
|
|
Session 2 |
|
|
|
Thu 7/7
Mon 7/11
|
Lecture / Discussion Topic |
top |
| |
Channel Choices & Strategy
Adapting Your Message to Your Audience
Building Goodwill
|
Related Lehman/DuFrene Chapters:
- Planning Spoken and Written Messages
(Part 2: Chapter 3)
- Preparing Spoken and Written Messages
(Part 2: Chapter 4)
Handouts & Links:
|
|

|
Assignments:
Blog topic: Briefly describe your attitudes toward writing (in general). Do you enjoy it? Hate it?? What part of writing do you find to be the most challenging? Most rewarding??
|
|
|
|
|
|
Session 3 |
|
|
|
Tue 7/12
Wed 7/13 |
Lecture / Discussion Topic |
|
| |
Business Letter Basics
Business Memo Basics
Formats for Letters, Memos, and Email messages
|
Related Lehman/DuFrene Chapters:
- Writing Good- and Neutral-News Messages
(Part 3: Chapter 6)
Handouts & Links:
|
|

|
Assignments:
Blog topic: Give an example of an effective (or ineffective) piece of business communication (written, verbal or otherwise). Don’t just tell what it was, but describe what made it work (or not). Be specific.
|
|
|
Session 4 |
Thu 7/14
Mon 7/18 |
Lecture / Discussion Topic |
|
|
Delivering Negative Messages
Persuasive Messages
|
Related Lehman/DuFrene Chapters:
- Delivering Bad-News Messages
(Part 3: Chapter 7)
- Delivering Persuasive Messages
(Part 3, Chapter 8)
Handouts & Links:
|
|

|
Assignments:
Blog topic: Describe (in general) that you believe to be the single most important communication success factor (business or otherwise).
|
|
|

|
Assignment(s) DUE:
|
|
|
|
Session 5 |
|
|
|
Tue 7/19
Wed 7/20 |
Lecture / Discussion Topic |
|
|
|
Organizing Oral Presentations
Integrating Visuals
PowerPoint |
Related Lehman/DuFrene Chapters:
- Designing and Delivering Business Presentations
(Part 4: Chapter 12)
Handouts & Links:
|
|

|
Assignments:
Blog topic: briefly share your feelings and/or attitudes toward public speaking (fears, successes, failures, challenges, etc.)
|
|
|

|
Assignment(s) DUE:
|
|
|
Session 6 |
|
|
|
Thu 7/21
Mon 7/25 |
Lecture / Discussion Topic |
|
|
Discuss final team report
Teams assigned
Teamwork / Collaboration
Organizing Reports / Headings
Balancing info in reports: Business reports vs. academic reports |
Related Lehman/DuFrene Chapters:
- Understanding the Report Process and Research Methods
(Part 4: Chapter 9)
- Organizing and Preparing Reports and Proposals
(Part 4: Chapter 11)
Handouts & Links:
APA Style - Business writing typically follows APA style
|
|

|
Assignments:
Blog topic: Briefly, describe what you like AND dislike about team projects (at school or at work).
|
|
|

|
Assignment(s) DUE:
|
|
|
Session 7 |
|
|
|
Tue 7/26
Wed 7/27 |
Lecture / Discussion Topic |
|
|
|
Cover letters
Resumes (2 kinds)
Job Interviews
|
Related Lehman/DuFrene Chapters:
- Preparing Résumés and Application Letters
(Part 5: Chapter 13)
- Interviewing for a Job and Preparing Employment Messages
(Part 5: Chapter 14)
Handouts & Links:
Job Interview Tip
- What are your strengths? Ask a colleague (TechRepublic)
We all hate the canned interview question, "What are your strengths." One way to get around the awkwardness is to ask your colleagues to answer it for you.
|
|

|
Assignments:
Blog topic: What one single trait sets you apart from other job applicants in your field? Explain.
|
|
|

|
Assignment(s) DUE:
|
|
|
Session 8 |
|
|
|
Thu 7/28
Mon 8/1 |
Lecture / Discussion Topic |
|
|
Planning, Composing, and Revising
Designing Documents
Managing Data and Using Graphics
|
Related Lehman/DuFrene Chapters:
- Managing Data and Using Graphics
(Part 4: Chapter 10)
Handouts & Links:
|
|

|
Assignments:
Blog topic: Briefly describe the process you plan to present, and why you chose that topic. Tell more than "because I liked it" or "I thought it was interesting."
|
|
|
|
|
|
Session 9 |
|
|
|
Tue 8/2
Wed 8/3 |
Lecture / Discussion Topic |
|
| |
Oral Presentations (pt 1) |
Handouts & Links:
(check class notes for presentation running order)
|
|

|
Assignments DUE:
|
|
|

|
Blog topic: "Your Choice" - write about whatever you wish... business or otherwise... whatever is on you mind... just write!
|
|
|
Session 10 |
|
|
|
Thu 8/4
Mon 8/8 |
Lecture / Discussion Topic |
|
| |
Oral Presentations (pt 2)
|
Handouts & Links:
(check class notes for presentation running order) |
|

|
Assignments DUE:
|
|
|

|
Blog topic: How do you feel after completing your presentation? How did you do? What was the best part? If you could do it all over again, what would you do differently?
|
|
|
Session 11 |
|
|
|
Tue 8/9
Wed 8/10 |
Lecture / Discussion Topic |
|
| |
Presentation evaluations |
Related Lehman/DuFrene Chapters:
- Focusing on Interpersonal and Group Communication
(Part 1: Chapter 2)
|
| |
Company Culture
Cross-national BusComm
Non-verbals/Body Language
Informal Communication
|
Handouts & Links:
- Bridging cultural divides in the workplace (TechRepublic)
"
...cultural divides exist everywhere, from country to country, from region to region, even from workplace to workplace, but sooner or later you have to take responsibility for how you come across to the people who work around you."
|
|

|
Assignment(s) DUE:
|
|
|

|
Blog topic: "Your Choice" - write about whatever you wish... business or otherwise... whatever is on you mind... just write!
|
|
|
Session 12 |
|
|
|
Thu 8/11
Mon 8/15 |
Lecture / Discussion Topic |
|
| |
Writing for the web
Final Exam Review
|
Related Lehman/DuFrene Chapters:
- Communicating Electronically
(Part 3: Chapter 5)
Handouts & Links:
Hot Text! Web Writing that Works ISBN:0-7357-1151-8 (all PDF files)
PowerPoint:
|
|

|
Assignment(s) DUE:
|
|
|

|
Blog topic: "Your Choice" - write about whatever you wish... business or otherwise... whatever is on you mind... just write!
|
|
|
Session 13 |
|
|
|
Tue 8/16
Wed 8/17 |
Lecture / Discussion Topic |
|
| |
Final Exam |
6 pm - 8 pm, 1160 Schneider Hall
BE SURE to come prepared with your student ID - you'll need to be able to log on to a computer in the lab.
|
|

|
Assignment(s) DUE:
|
|
|
| |