5055 PATLAND DRIVEKALAMAZOO MI 49009 •

PHONE (269) 349-5248 • E-MAIL LATONJA.WILSON@WMICH.EDU

 

LATONJA M.WILSON

 


Current Objective

Utilize my current skills and gain additional experience in pursuing my career as a human resource professional.

 

Education

 

Western Michigan University, Kalamazoo, MI (2002-present)

Pursuing degree in Human Resources

 

Arkansas State University, Beebe, AR (1992-1994)

Completed general courses towards bachelor’s degree

 

Jacksonville High School, Jacksonville, AR (1988-1991)

Maintained a 3.0 GPA

Graduated May 1991

                           

Experience

 

Western Michigan UniversityKalamazoo, MI

Intercollegiate Athletics – Basketball Office

Office Assistant (October 2000 to present)

Major Responsibilities:

·         Provide administrative support for the head coaches of men and women’s basketball  

·         Hire, train and supervise student employees 

·         Maintain filing systems

·         Develop and maintain databases for recruiting purposes 

·         Maintain calendars for coaches

·         Order and maintain inventory of supplies 

 

Lewis Walker Institute for Race & Ethnic Relations

Administrative Assistant (September 1999 – October 2000)

Major Responsibilities:                        

·         Provided administrative support for director and two committees  

·         Maintained the department’s budget 

·         Supervised student and graduate assistants 

·         Took notes and provided minutes for meetings 

·         Assisted in write-up of the department’s annual report 

 

Electrical & Computer Engineering

Administrative Assistant (April 1999 – September 1999)

Major Responsibilities:

·         Provided administrative support for the Chair of the department

·         Supervised secretary, students and lab supervisor 

·         Maintained department’s budget 

·         Processed payroll, all financial and personnel paperwork 

·         Prepared monthly and annual reports

 

 

College of Engineering & Applied

Administrative Secretary (August 1998 – April 1999)

Major Responsibilities:

·         Provided secretarial support for administrative assistant and associate dean

·         Supervised clerk and student employees 

·         Processed payroll, maintained budget spreadsheets and    reconciled budget for several funds and cost centers

 

Human Resources 

Clerk III & Secretary II (September 1995 – August 1998)

Major Responsibilities:

·         As Clerk III:  Answered incoming phone calls, performed data entry, and provided support for secretarial staff

·         As Secretary II:  Provided secretarial support for Employment Specialists.  Prepared incoming staff and faculty requisitions and typed postings for internal/external job vacancies. 

 

MetLife Insurance Company—Little Rock, AR

Retirement & Savings Representative (December 1994 to May 1995)

Major Responsibilities: 

·         Processed financial transactions associated with the issue of various annuity products via CRT input and manual calculations 

·         Processed renewal payments, research payment information, and corresponded with contract owners when necessary

·         Processed reversal refunds and contract correction transactions. 

·         Identified and resolved error messages

 

Arkansas Federal Credit Union—Jacksonville, AR

PBX Operator & Telephone Services Representatives (June 1993 – December 1994)

Major Responsibilities:

·         Answered all incoming calls and directed them to appropriate department.

·         Processed incoming mail and requests for monetary and account maintenance transactions. 

·         Prepared necessary documents to complete an approved loan, disbursed funds involved with the loan, and assisted members with their personal financial needs by recommending credit union services.

 

Job Related Skills

Experience in Word, MS Office, CICS, PeopleSoft, Microsoft Access, Excel, Pagemaker, PowerPoint, PhotoShop, Quicken, Windows 95 & XP, Data entry and Proofreading. 

 

University budgeting experience, knowledge of University’s policies and procedures relevant to Human Resources. Typing speed of sixty wpm and ten-key operator.

 

 

References

Available upon request.