Portfolio Resume
WMU Address:
3414 Tamsin Ave.
Kalamazoo MI, 49008
(269)-271-6288
Mailing Address:
3186 Wildridge Dr.
Grand Rapids MI, 49525
(616)-361-8412
Qualified By
A business Marketing background with emphasis on marketing research, international marketing, advertising and promotion, purchasing management, and economics, as well as extensive employment experience.
Education: September 2000 to present.
Haworth College of Business, Western Michigan University, Kalamazoo MI, 49006.
BBA degree, 3.08 GPA.
Major: Marketing. Advanced marketing courses include Marketing Research, International Marketing, Consumer Behavior, Advertising and Promotions, Integrated Communication in Business, and Purchasing Management.
Minors: Economics and General Business. Advanced course include Organizational Behavior, Business Finance, The Legal Environment, Principals of Accounting, Information and Communication Infrastructure, Micro/Macro Economics, and Environmental Economics.
Grand Rapids Community College: Summer 2001
Completed Advanced Business Statistics.
Experience
September 2003-present
Dispatcher, McDonald’s Towing and Rescue, 411 W. North St., Kalamazoo, MI 49006. I effectively managed up to 25 drivers. Multitasking necessary to balance working 25+ hours per week while maintaining a 3.08 GPA. Satisfied hundreds of high-dollar account customers daily. Worked with City, County, and Township police to organize efficient clean up of accident and crime scenes. Was appointed the “window man” due to my superior diffusion of angry and hostile customers.
March 2003-September 2003
Cook, Qdoba Mexican Grille, 6800 S. Westnedge Ave., Portage, MI 49002. Worked effectively with teammates to meet daily goals set. I helped set and achieve specific goals. Personal time management skills were further developed.
March 2002-March 2003
Maintenance Tech, Uncle Ed’s Oil Shoppe, 4215 Portage Rd., Portage, MI 49001. Earned pay raise and promotion to “top-side” service. Handled customer interaction aspect of vehicle maintenance. Managers sent me to locations needing temporary management assistance.
April 2001-August 2001
Inbound Logistics, Goodyear Hi-Tech. 3719 Plainfield Ave, Grand Rapids MI, 49546. Accounted for inbound materials (primarily tires and auto parts). Recorded, organized, and placed materials needed for daily business operations. Worked effectively under a “hands-off” management approach.
May1998-March 2000
Assistant Manager, Speedy Quick. 3465 Rupert St, Grand Rapids MI, 49525. Nightly paperwork, bookkeeping, employee management, and customer relations. I was trusted to make high dollar bank drops before the age of 18. Often the top management on location for problem resolution with customers.
Computer Proficiency
Competent word, excel, and powerpoint user. Communicate effectively with e-mail and 55 WPM type rate.
Interests
Saltwater Aquaria; Corals, Fish, Invertebrates.
Motorcycle Enthusiast; Riding, Customizing, Maintaining.
Hiking and hunting (general outdoorsman)
Prepared November 30, 2003