The internet and
e-commerce have evolved greatly over the past decade to include sites such as
google.com, amazon.com, and ebay.com, to name a few. Through the aid of
diversified websites, internet users can navigate the World Wide Web to seek
out virtually anything desired. The internet provides the ability for users to
perform customized searches, with detailed, accurate results.
When
evaluating the following three search engines, www.google.com, www.ask.com,
and www.visimo.com,
five specific criteria were examined, compared, and contrasted to one
another. The five criteria’s were
comprised of, ease of use, content scope, customer service, exclusiveness, and usefulness.
Overall Vivisimo was ranked the highest out of the three search engines,
Google, and Ask were ranked second and third respectively. Vivisimo was not as
user friendly as Google or Ask, however once the user learned how to navigate
the site, the accuracy of the search results far surpassed the results produced
by Google or Ask. Google appeared to provide the best customer service and ease
of use. Ask provided the worst content scope, customer service, and usefulness.
When searching the World Wide Web the best search engine to use is Vivisimo, if
you are lacking time to learn the mechanics of Vivisimo, Google is a fair
alternative; Ask was not recommended due to poor content scope.
Internet
users can also access news papers, television shows/stations, and other
publications that have an online counterpart such as www.cnn.com,
www.nytimes.com,
and www.ensnews.com.
CNN.com was the easiest site to navigate, and offered many benefits to the user
such as the ability to subscribe Time and Fortune magazines. Nytimes.com
provided useful information in a user friendly manner with the aid of pictures
and video clips. Ensnews.com presented the least amount of information and also
lacked the appeal of Nytimes by not displaying many
pictures or offering video clips to view.
If
a customer is searching for information on vehicles www.edmunds.com,
www.cars.com,
and www.carsmart.com
are all user friendly, helpful, websites. Carsmart.com proved to be the most
user-friendly website. It lacked the “in-your-face” web design of Edmunds.com, and
cars.com; however it provided a simple, no-fuss, environment for finding
information about buying, and selling vehicles. Edmunds.com and cars.com had
very eye catching web pages, however, there was so much content and information
presented that it was at times difficult for the user to find what they were
looking for.
Shopping
is one of the largest uses for the internet; www.amazon.com, www.overstock.com,
and www.shopping-bargains.com
were all compared to find which site was the most effective, easiest to
navigate, and had the best marketing techniques. By far, amazon.com outshined
the competition with far more content and user-friendly capabilities.
Overstock.com provided the best customer service, and utilities television as a
means of mass marketing. Shopping-bargains.com provided the worst customer
service practices, was the most difficult site to navigate and produced the for
the most part inaccurate results.
Discount
and second hand shopping is a main attraction of the internet. Popular discount
and second-hand online shopping destinations are www.ebay.com,
www.liquidation.com, and www.onsale.com.
EBay is the most well known of these websites, offering the greatest content,
and customer service. Some users are unhappy with the fees associated with
using eBay, however for the accuracy and quality assurance of purchased items
it is no wonder why eBay one of the largest internet companies today.
Liquidation was the hardest to use, the site is specifically for business
surplus inventories. Onsale.com offered the least amount of content however it
also had the least amount of fees.
Automotive
technologies services company Covisint offers many
benefits to businesses. This site is not particularly for an individuals use.
The site offers a wide variety of services and information on such topics as
healthcare, and providing business information and helpful tools. Covisint also has programs that would enable automotive
companies to electronically communicate documents, shipping schedules, and
perform other important electronic communications. One of the most notable
perks to Covisint is its economical business software
programs that will allow companies to get ahead of the competition.
After reviewing
all the search engine sites, the ratings speak for themselves. Google is by far the easiest to use and has
quick, accurate results that make it the favorite among many web users. Vivisimo isn’t as user friendly as many the
other search engines, however once you learn how the site works and practice
with it a little, it is the best choice.
Ask lacks overall content, which is rather apparent when conducting a
search. Vivisimo and Google have a good
amount of content, but Vivisimo has clusters or related information which makes
the vast content easier to sift through and more user friendly. Google has very good customer service; it
also has a help center that guides you through using the site. Vivisimo offers
a similar service, however it’s not as concise or easy to use as Google. Ask has a poor customer service interface,
with only an email submission query page to help you. Vivisimo’s
content was very exclusive; the clusters gave you an extremely accurate picture
of what you were searching for. When you use Google.com, on the right side of
the screen, there are additional links you can go to and receive additional
information on what you are searching for. Ask provides significantly less
useful tools than the other search engines, additionally, all information found
on Ask, can be found on a better search engine with less user-effort. Overall
there is a lack of effectiveness when using Ask, Google provides a much better
service and result; however, Vivsimo comes out on
top.
When searching,
your best option is Vivisimo if you want to take a few minutes to learn how to
navigate the site, discover how it works, and how it filters and cluster information.
For an online user looking for a quick search, and doesn’t want to spend the
time to learn the mechanics of Vivisimo, Google remains a good option for
quick, accurate results. A user should
avoid using Ask due to its lack of content and exclusiveness.
After reviewing
the following three websites www.cnn.com, www.nytimes.com,
and www.ensnews.com;
CNN and the New York Times were among the easiest websites to use. CNN has
pictures to grab the readers’ attention and hold it. Clicking on one of the
pictures will bring the reader directly to the corresponding full length
article. Throughout CNNs webpage are bold headers
that navigate readers to additional articles. These headers range from topics
featuring entertainment, and sports, to articles on business, and health.
CNN.com is overall a great website to get updated on the latest news. CNN.com
also offers subscriptions to TIME and FORTUNE magazines (if interested in
subscribing to TIME, one will receive four free trial issues). “CNN.com is among the world's leaders in online news and
information delivery. Staffed 24 hours, seven days a week by a dedicated staff
in CNN's world headquarters in Atlanta, Georgia, and in bureaus worldwide,
CNN.com relies heavily on CNN's global team of almost 4,000 news professionals.
CNN.com features the latest multimedia technologies, from live video streaming
to audio packages to searchable archives of news features and background
information. The site is updated continuously throughout the day (CNN.com).”
The New York Times, on the Web, is
very similar to CNN.com. NYTimes.com also utilizes color pictures to grab the
readers’ attention. Similarly to CNN, after clicking on the picture it prompts
the corresponding, detailed article. The website also has informational videos
for the readers to watch. The New York Times, on the web, displays more bold headings than the CNN website,
which provides readers with articles that are more accessible via the front
page. NYTimes.com is user extremely friendly; it also allows anyone to
subscribe to their newspaper. They however do not give a free subscription, but
give a free membership to the website. Once a member, one can get emails
regarding important news and anything else one chooses to receive. The
NYTimes.com has great customer service; there are many informational facts on
the website to answer any questions that a user might have. There are also
email addresses given incase the questions someone has is not answered on the
website. Overall, NYTimes.com was very easy to use and had a lot to offer.
Ensnews.com is an uncensored website
that allows people to access websites that are also uncensored. There is not a
lot of information presented on the website itself, additionally; there are no
pictures or videos provided. The lack of information coupled with the
nonexistence of pictures or videos makes this website very plain. “Usenet
is older than the internet itself. Originally set up to allow academics and
others in specialized fields to engage in group discussions with their peers
across the globe, it has since evolved into an uncensored system of exchanging
virtually anything that can be transmitted between computers (ensnews.com)”.
This website does not offer a strong, accessible, customer service. On the main
page there are no links to click on regarding questions or facts. A user is not
able to subscribe to anything on this website because there is nothing being
offered unlike the other two websites. Use of ensnews.com is not recommended
when CNN.com and NYTimes.com are available and far more superior.
www.ensnews.com
Rank: 1
Ensnews had the least amount of useful information. It
was also very plain and it did not have much eye appeal.
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www.nytimes.com
Rank: 3
Nytimes is very user-friendly, also utilizes videos and
pictures to grab the users attention and provide
more in-depth information.
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www.cnn.com
Rank: 5
Cnn.com was the
easiest site to navigate and provided the most information. A user could
subscribe to a publication, watch videos, and view pictures.
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The internet has
evolved so greatly in the past 10 years that it has been in existence; it is difficult
to imagine what other evolutions can take place when the internet is already
seemingly perfect to most users. Everything is now offered on the internet.
People have the ability to buy, sell, and trade virtually anything and
everything via the internet. Ebay.com is one example of how the everyday person
can buy and sell items through the aid of the internet. The internet has
already impacted people in many ways on personal and business levels.
No
one knows for sure what the future has to offer for internet users. However, we
can predict what may occur. Many feel that the internet has already
accomplished a great deal. The internet offers user customization and
personalization in terms of their searches. Users can find results on topics
ranging from dating to job hunting. The internet has made life easier and more
convenient. In the future, the internet will most likely be problem free. Business-wise, companies will presumably all
be run on the internet and most people will work at home, which will help
companies save time and money.
However,
businesses will require more security on their websites, because, with all of
the new technology that will be presented in the future, they will have to be
well aware of hackers and how to counter their attacks. In the long run, many
feel that the internet will be a lot faster and more reliable; therefore more
companies will be operating solely over the internet.
Edmunds.com is a very straight
forward, easy to use system. It allows you to look at, and do research on new
and used cars. There is an extremely large amount of content to the website,
almost to the point of distraction. However, the copious amounts of
content will better aid the consumer if they truly take advantage of all there
is to offer and are not frightened away by all of the tabs, pictures, and
options to click on. The website gives detailed insight and information on all
of the cars offered, whether they are new or used, being bought, or sold. It
also allows the customer an opportunity to research the car they would like, as
well as receive the back ground history. Edmunds.com privacy policy is rich in
detail; they inform customers that they use the TRUST system. TRUST is an
independent non-profit organization whose mission is to build user’s trust and
confidence in the internet. They accomplish this by promoting fair information.
They also explain to the user what cookies are, and why your zip code and
subjects of that matter may be required at certain times. Customer service on
Edmund.com is quite efficient. Edmunds.com is not exclusive; any internet user
can access the site to buy/sell a vehicle. The website contains so much
information that it is almost cluttered and hard to focus on what you are
immediately looking for. It takes some time to find the exact link you are
seeking; however once you have found it, there is a great amount of information
provided.
The Cars.com webpage is an
incredibly easy website to navigate. Directly at the top of the website are
tabs which can direct a user to four categories; buy, sell, research, shopping
advice. These tabs help users direct themselves to the specific areas they are
seeking. Below the tabs a user can input information and specify what features
they would like their used car to have; they can also click on “Build Your New
Car” and take their customized search to an entirely new level. Located on the
sides of the webpage, users can access other helpful tools such as, Blue, Book
Values, and Payment Calculators. The websites privacy policy is not that clear
in content. The website could help potential customers by making their privacy
policy more apparent. Cars.com has great customer service; they offer much
information to help the customer from blue book values to shopping advice and
to other reviews such as, best/worst cars and most popular cars. Cars.com is
not an extremely exclusive website, anyone can access it, however whether or
not your car is sold, or you purchase a car, is based on your own personal
credibility with the other person involved in the transaction; cars.com does
not interfere with this aspect of its service.
The Cars.com website is exceptionally laid out and very eye catching. It
is much less cluttered than the Edmunds website, however it could use some more
simplification. It can seem a little cluttered, however it is truly to the
users benefit. If the user takes a few extra seconds they will find virtually
anything, and everything they need to buy, sell, and research the car of their
dreams.
The website for
Carsmart.com isn’t as full of color and pictures as is the Cars.com website,
however, this website is still appealing in a not so “in-your-face” manner. The
website has tabs located on the left side of the screen that can direct a user
to different areas such as New Cars, Used Cars, and Car Research. There are
also “sub-tabs” below those which can help a user get into more detail within
their search. Carsmart.com just like Edmunds is licensee of the TRUST which
means the website will do the best to protect you in a purchase as well as if
you’re just browsing with the aid of TRUST. The privacy policy is very clear
and easy to find In addition, the privacy policy discloses two separate
contacts you can get in touch with regarding any questions, or concerns. Carsmart.com offers an excellent customer
service, “CarSmart.com can help you research and buy your next car,
whether you're looking for a new or pre-owned vehicle. We can help you sell
your existing vehicle, and once you've bought your new car, assist you in
maintaining it by providing service reminders and recall notices. Whether
you're looking to buy, sell, or maintain your vehicle, we can help with easy to
use services.” All of the services that Carsmart.com offers are free to the
customers. Anyone can access
the website however Carsmart.com deals more directly with each customer by
having the customers account secure and personal information in order to aid
you. The website is not as colorful and
“in-your-face” as some of the other websites however the information seems easy
to access via the tabs on the left side of the webpage.
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www.edmunds.com
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www.cars.com
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www.carsmart.com
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Ease of Use
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4
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3
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5
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Content Scope
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5
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5
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4
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Privacy
Policy
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3
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4
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4
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Customer
Service
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3
|
4
|
5
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Exclusiveness
|
3
|
3
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4
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Webpage
Design
|
4
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4
|
3
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At first glance the Amazon.com website
seems very cluttered, however, if the user is willing to take their time, the
website has enormous amounts to offer. The website even offers great gift ideas
for the customer. The website offers a
large content, which is broken down into helpful categories such as
electronics, home and garden, and so on, to better aid the customer in finding
exactly what they are looking for. A user seeking information about Amazon’s
privacy policy can easily find it at the bottom of the page by clicking on the
link “privacy notice.” The link takes the user directly to its privacy policy
and even informs the user about certain things that Amazon will not require and
explain why they must require certain facts/information. The information is
also safe through (SSL) and security software that protects your
information. By clicking on the “Help”
tab a user can find information about customer service and certain helpful
features provided by Amazon.com. The marketing for Amazon.com seems to be more
“word-of-mouth” oriented. Rarely will a user see a “pop-up” for Amazon.com and
occasionally an advertisement will appear on a website such as Yahoo.com. Many
feel that the lack of “in-your-face” advertising gives the company a more
credible feel. The security of the site is a little difficult to find. A user
would have to click on the “Conditions of Use” tab on the bottom of the page,
there a user can read about what security features are offered and explain how
the “personal account” aspect of the website functions.
The Overstock.com
website is rather easy to use and produces results directly related to the
topic you were search for. There are many tabs to click on to narrow down your
search. Once you have the results of your search, you can then choose how to
sort your results, either by title, or price (i.e. highest to lowest).
Overstock.com offers a wide variety of content ranging from sporting goods, to
home and garden accessories. At the bottom of the page is a link for
information regarding the privacy policy of overstock.com, there, a customer
can search by topics, and topic solutions to find their needed information.
Customer Service information can be found in the same location on the webpage.
Again, a customer can search by topic and/or topic solutions. Overstock.com is
a fairly unheard of online e-tailer. They have
commercials on television, however throughout the internet there is not much
advertising to draw in customers.
The
Shopping-bargains.com website is the most difficult of the three websites to
navigate. A user can only search for stores not for a specific item. The
closest a customer can come to searching by item is to search by “department,”
and use the tabs on the left side of the website. There is a moderate amount of
content, not as much as provided on amazon.com or overstock.com. The privacy
policy is located at the bottom of the page, from reading the privacy statement
of shopping-bargains.com it would seem that they are somewhat secure however,
there is a disclosure stating “we may use customer information for
new, unanticipated uses not previously disclosed in our privacy notice,” which
most consumers are probably unaware of, and if the user did have knowledge of
these practices, they would most likely not want to participate with shopping-bargains.com.
There is a noticeable lack of customer service as well, with a disclosure
stating “No Warranties, Expressed or Implied,” and another disclosure stating “Policies and Terms Subject
to Change Without Notice:” There is a noticeable lack of marketing for
shopping-bargains.com. Many potential consumers are unaware of its existence
due in large part to its lack of advertising. The security of the site and/or
user information is unknown, that area of the website was difficult to find,
and once found, the page was unable to display.
EBay is the
premier online marketplace, there is no denying that. Although the fees associated with using EBay
are somewhat undesirable, there are plenty of other aspects that overshadow
that slight downfall of the website. The site demands a premium for the amount
of content, user friendliness, and customer service. Liquidation was the hardest to use, because
the site is specific for business surplus inventories. A lot of the site isn’t practical for a final
consumer. EBay offers anything you could
possibly want, and for a good value.
Even with all this content, the site has very good flow and is easy to
navigate. Liquidation and Onsale mostly have consumer electronics, clothes, jewelry,
etc. The customer service with EBay is
also very good. Onsale
does not have much in the way of customer service other than a phone number and
contact email. Overall EBay is the e-tailer king, providing a market for buyers and sellers for
any thing you can think of. The other
sites have there strong points, but are more specific for certain markets and
less refined then EBay.
Covisint is the leading provider of services that present
important business information and processes between partners, customers, and suppliers.
The site consists of three main areas to choose from; Industries, Solutions,
and Business Now. It also has three
general areas of customer aid; Resources, Contact Us, About Us.
The first category
is Industries; this feature gives a person using the site plenty of
options. It contains an Automotive and
Healthcare section. In the Automotive
section there are three features labeled EDI Network Consolidation, Reduce Cost
and Complexity of EDI, and Section 404 SOX Compliance. The EDI Network Consolidation helps to reduce
the complexity and the cost of dealing with multiple trading partners
electronically. The Reduce cost and
complexity sector of EDI examines the cost and complexity of exchanging a
multitude of electronic business documents that can be minimized with modern
data messaging technology. Another area
is the Section 404 SOX Compliance which is a complete federated identity access
management and collaboration platform to comply with Sarbanes-Oxley. Sarbanes-Oxley helps in accounting practices,
financial disclosures and corporate governance of public companies. The Healthcare section has many beneficial
features. For instance, the payer
portals is the Covisint Interoperability Platform
that supports secure collaboration for payers and their partners to support key
business solutions. Another feature is
the Reduce the Impact of HIPAA and Sarbanes-Oxley Regulations. The Covisint
Interoperability Platform helps organizations shield themselves from the
requirements of ever-changing regulations.
Covisint stays on top of the latest changes in
regulations and rapidly adapts technology to address the requirements.
The
second category is Solutions. Covisint Connect is contained under this area. The automotive industry utilizes this feature. The feature
provides advanced document routing and delivery services to and from all
your trading partners, along with any-to-any document translation capability
designed to handle both EDI and XML technologies interchangeably in one
environment. It is simple and cost
effective to deploy wherever you are in the supply chain. Many automotive companies use this feature
including General Motors, Ford Motor Company, and DaimlerChrysler. These companies use this because they have an
interest in creating and adopting business document exchange standards to lower
the cost of transactions. For instance,
Ralph Sygenda, Group Vice President and Chief
Information Officer, General Motors said, “ Covisint
Connect will give us a more reliable, cost effecting messaging solution that
will further improve our processes and drive real-time integration with our
suppliers.” Another feature included
under Solutions is called Web- based EDI.
This Covisint Supplier Connection helps
leverage the return on a companies EDI investment by economically extending it
to the entire supply base. It can
electronically communicate documents such as forecasts, shipping schedules, and
advance ship notices to trading partners without traditional EDI
connections.
The
third category is business now. This has
much to offer to any company looking to get ahead of its competitors. Covisint business
now services offer fast, flexible, economic alternatives to conventional
business software and enterprise applications.
The service targets specific business processes like quality and
transportation management. It supports
speed to market leveraging the best practice technology tools that can be
shared with your organization, and across your trading partner community. Business now includes a problem solver,
logistics visibility, and partner activation.
The automotive industry can greatly benefit from business now. For example, with business now large and
small businesses can securely share common business capabilities, reducing
total cost of ownership, improving flexibility, and speed to market.
Covisint provides a
framework for collaboration called an Industry Operating System. The framework provides many solutions. It provides safely sharing internal
applications with external users, automated external partner user lifecycle
management and administration, affordable partner portal for exchanging vital
information and structured communications, and reliable data messaging between
partner applications and systems. Covisint provides a chart to give a visual aid of what it
does.
Overall
you can see how Covinist has a lot to offer to any
company looking to get ahead in the market.
It provides so many areas to work with that can improve companies. The site provided a deeper knowledge of what
the internet has to provide.
It is hard to predict the future
for B2B e-commerce, however it does look promising. There are many different articles concerning
this subject that have a positive outlook into the future. For instance, in article from InformationWeek
called “On-Demand Startup Looks To Simplify Travel Booking” has a positive
outlook for future business traveling. With the business world being so
competitive this e-commerce travel booking method will help many businesses
stay ahead of there competitors. This
technology provides clients with many travel booking options. They will have access to a booking tool that
combines personalization, corporate travel policies, and a wide assortment of
travel content in a one-stop shop for travel services. The goal of this product is to avoid
purchases made by individual employees that don’t fall under the corporate
purchasing umbrella. How many times have people been rushed into trying to book
a flight and not gotten what they wanted. Travel booking will help in booking
flights and hotels to dinner reservations and concert tickets. The tool then automatically populates
employee calendars with all the appropriate items. The future of this product wants to give
companies a complete picture of their spending on travel services, focusing
almost exclusively on airfare, hotels, and car rental fees. World Travel is
confident companies will use this service because of the promise of
cost-savings as their travelers become more effective purchasers. The future of this B2B e-commerce product has
a promising outlook. Companies will be
able to travel much easier and more efficiently with the use of this product. Another article that is giving future
promises to B2B e-commerce is the company SAP.
Founded in 1972, SAP is the recognized leader in providing collaborative
business solutions for all types of industries and for every major market. It is the world’s largest inter-enterprise
software company. The German software
maker SAP said it had a more optimistic outlook than was expected for the
coming year in both profitability and licensing, shooting its shares up by more
than 9 percent. This company has grown
70% annually for six year bypassing IS and selling to CEO’s. SAP has gone to the economic buyers and
convinced them that this software was going to change their businesses. The future outlook for B2B e-commerce
concerning SAP is a very positive one.
Worldwide B2B e-commerce will increase from 282 billion in 2000 to 4.3
trillion by 2006, establishing a compound annual growth rate of 73%. The U.S. markets predicted to reach 6
trillion by 2005. Online B2B
transactions are expected to reach more than $6 trillion by 2005, representing
42 percent of total business-to-business non-service spending in the United
States, says a new industry study.
Overall the B2B e-commerce industry is going in the right direction. Most articles that were researched had a
positive outlook for the future. The B2B
e-commerce is growing at a rapidly fast pace and will be a top priority in the
future markets.
-Andrew Bruckman-
As a member of a
business group, being able to work together to accomplish a task or set goal is
very important to your ability to make it in the business world. The project
had many interesting aspects that appealed to me. Our group assigned portions of the project
equally among the 5 of us. This way it
was fair and gave us the opportunity to really go in depth on our areas
assigned. The group in general got along
well when we met after class to discuss the project. I have no complaints to how the group reacted
to the assigned portions they were given for the project. I feel everyone did there job in getting
their assigned portions in on time. I am
looking forward to another group project in the future.
-Paris Jackson-
The assignment
allowed me to really look at the websites as a whole and it also allowed me to
really compare them as far as in different areas. It was very
insightful and interesting because of how different the websites
were. It allow me to see the quality of
each website and the service of each website. This project was a good
learning experience for me.
-Christine McDowell-
After doing
research on the internet about different websites, I feel that I learned a more
about cnn.com, nytimes.com and ensnews.com. I never really noticed the
difference between each website when I had visited them before, but after
comparing each, I become aware of different items each website had to offer.
Personally I will now use cnn.com whenever I need to find the latest
information about the news. I am glad I got to do research on these websites
because I most likely would not have visited them. I choose to do research on
these and my group did not mind. We all picked what we wanted to do and no one
had a problem when we picked our topics. We all worked together in an efficient
manner and got the project done. We met after class a couple times to discuss
our project in greater depth. Overall, I think my team and I did a great job on
this report and look forward to working with them on future projects.
-Nathaniel Sutter-
After doing my
part of the internet services and e-commerce project i
felt that i gained a knowledge of the websites i reviewed, as well as a knowledge of how to properly
review website for the specific needs I might have for them. The work was
tedious sometimes, finding what you were looking for, clicking through the
site, but it all paid off. I found out that although some websites offer
similar services or sell similar products, they can be very different. It
is important to spend the time to review a site and get familiar with it before
you choose to give if your business. You might find its not all you
though it to be, or find that an alternative site may be better for your
needs. Overall this project was interesting, although labor intensive.
At the end of it I gained a new respect of good websites and the hard work it
takes to make things easy us, the consumers.
-Racquel Fendley-
From
this project I gained a new perspective on team projects and the communication
and organization needed to complete them. As captain I took on more than I
intended to with this project, however I am very pleased with the end result. I
also had a chance to learn quite a bit about the different websites and plan to
utilize several of them in the future.
www.google.com
www.ask.com
www.vivisimo.com
www.cnn.com
www.nytimes.com
www.ensnews.com
www.edmunds.com
www.cars.com
www.carsmart.com
www.amazon.com
www.overstock.com
www.shipping-bargains.com
www.ebay.com
www.liquidation.com
www.onsale.com
www.covisint.com
Covisint.com - “A Subsidiary of Compuware Corporation.” Compuware Corporation 2006
Informationweek.com – “On demand start up looks to simplify business travel booking.” CMP Media LLC 2006
SAP.com –
“From Walldorf to Wall Street: The SAP Success Story”
SAP 2006
