Suzanne Jelken

 

Objective:

  • To present myself as a future educator. To obtain a position in a desired school of choice in order to help students and to develop a career.

 

Education:

§         Western Michigan University: August 2000 through present. Pursuing Elementary Education. Currently completed 123 credit hours.

 

Work Experience:

Customer Service Representative      

  • National City Bank: May 2001 through present. Occupational tasks include assisting customers with their transactions, referring products, and exploring customer’s needs, in addition to being responsible for corporate purchasing, check reorders, and a team leader for sales prospecting.

 

Server                                                 

  • Main St. Pub: May 2002 through September 2004. Responsibilities include providing optimal customer service, managing money, delivering orders, and providing any additional customer service requested.

 

Awards and Honors:

  • Two WOW awards
  • Approximately 150 closed referrals in 2005
  • Branch of the month 4 times
  • Branch of the quarter (regionally)
  • Quality service scores over 94% for 2005

 

References:

Tim Housler                                          Cheri Ruthruff

Owner Main St. Pub                             National City Bank

4514 Westwood Mall                           5299 W Main

Kalamazoo, MI                                    Kalamazoo, MI 49009

(269)342-9710                                                (269)376-9510

 

Martha Batke                                       Brookes Welc

National City Bank                               National City Bank

Branch Manager                                   Office Manager

5299 W Main                                       5299 W Main St

Kalamazoo, MI 49009             Kalamazoo, MI 49009

(269)376-9510                                                (269)376-9510