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Detail Mr.

Hello my name is

Ting-Yu Mu

Software Engineer/System Analyst/Researcher

Ph.D. candidate of Department of Computer Science

College of Engineering and Applied Sciences

Western Michigan University

Currently located in Kalamazoo Michigan, U.S.A


4601 Campus Drive, Room A-214

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About Me

2005 • Earned my bachelor's degree at '05 in Taiwan

2007 • Built/configured application servers on demand
• Built private cloud using OpenStack implementation
• Deployed virtualization technologies using various hypervisors

2009 • Implemented Windows based application for managing log files generated by Cisco devices
• Built and configured Linux based Cacti network real-time monitoring system

2010 • Resolved various computer related issues with high quality customer support

2013 • Developed Web-based, K-12 Financial Management and HR Software system using ASP.NET/C# with JavaScript
• Implemented web-based form validation mechanism by using server/client side programming

2014 • Developed web-based records linkage/matching system (Interceptor) using ASP.NET/C# with JavaScript for Kalamazoo Community Mental Health and Substance Abuse Services (KCMHSAS)

2015 • Analyze and troubleshoot the SmartCare systems to support daily business critical operations of each customer
• Assess the stability of the EHR (Electronic Health Records) systems involving both front-end and SQL database
• Identify the issues or improvement factors of the systems to increase the robustness of the software
• Implement SQL reports (SSRS) to assist the customers with their business needs
• Liaise with customers and system developers during system development process
• Develop the software on-demand to improve daily support productivity

  • Western Michigan UniversityKalamazoo, MI 49008 2011 - present

    • Doctor of Philosophy in Computer Science
    • Research: Performance improvement of Hadoop cluster by integrating Software-Defined Networking (SDN) using reinforcement and machine learning techniques

  • Western Michigan UniversityKalamazoo, MI 49008 2006 - 2008

    • Master of Science in Computer Science, GPA: 3.68/4.0

  • Eternal-Life Christ CollegeTaipei, Taiwan 2002 - 2005

    • Bachelor of Science in Computer Information Systems, GPA: 3.89/4.0

  • “Empowering Networking Research and Experimentation through Software-Defined Networking”, published in Journal of Network and Computer Applications, Volume 70, Pages 140-155


  • Streamline Healthcare Solutions L.L.C

    System Analyst

    2015 - present

  • Secant Technologies Corporation

    Web Application Developer (Contract Project)

    2014.06 - 2014.12

  • Weidenhammer Systems Corporation

    Software Engineer (Internship)

    2013.05 - 2013.09

  • Educational Technology Services of Western Michigan University

    Technical Support Specialist

    2010.02 - 2010.12

  • Technology Department of Portage Public Schools

    IT Support Technician

    2009.02 - 2010.01

  • Business Information Systems Dept. of Western Michigan University

    Graduate Assistant IT Technician

    2007 - 2009, 2010 - 2012

My Skill Scale
Programming Languages
Web Scripting Languages
Javascript & Jquery
Microsoft Hyper-V
Linux Cacti Network Monitoring System
Development Tools
Microsoft Visual Studio
Oracle NetBeans
Android Studio
Database Systems
Microsoft SQL Server
Microsoft Access

Hello my name is

Ting-Yu Mu

Software Engineer/System Analyst/Researcher

Contact Information



4601 Campus Drive, Room A-214
Kalamazoo, MI 49008